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Online companies 'can't find' my car!

 
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sheriff
A
A


Joined: 26 May 2015
Posts: 79

PostPosted: Wed Jul 08, 2015 2:11 pm    Post subject: Online companies 'can't find' my car! Reply with quote

I've done 4 searches now (go Compare etc), for my 2002 B3 Convertible-filling out the usual questions each time (who will be driving the car, any modifications, what are your favourite flavour crisps etc)

Not ONE company could recognise my car!! Evil or Very Mad

This may be because it's classed as an 'imported car' (imported brand new in 2002) but even when I fill it in manually- ie.- 3.3, 2 doors, 2002, petrol, it suggests a b10!!

Anybody else had these problems?

Cheers
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nkotecha
ALP
ALP


Joined: 17 Mar 2014
Posts: 227
Location: Leicester

PostPosted: Wed Jul 08, 2015 3:45 pm    Post subject: Reply with quote

yeah i have been having the same issue closest i could get it too was on a coupe.
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Infamous



Joined: 11 May 2015
Posts: 25
Location: Coventry

PostPosted: Wed Jul 08, 2015 5:17 pm    Post subject: Reply with quote

I had this problem with my B3 3.3 convertible 2001. Try AVIVA, I found my car but not according to licence plate, I had to chat after with them. Price was 600+ pounds cheaper than Adrian Flux * aplina "discount" and I got free recovery and protected ncb.
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B3 3.3 #131
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MCB
ALPINA
ALPINA


Joined: 25 Jun 2015
Posts: 2209
Location: Essex

PostPosted: Wed Jul 08, 2015 10:02 pm    Post subject: Reply with quote

We were with Liverpool Victoria and when we called them to insure the B3 Touring they said they could not insure the car because it was not on there database. We then phoned Churchill and they said they will insure any car. If they could not find the car on there database they just phone the underwriter and they tell them the nearest model and to insure it at that!

So we are now driving round in a 1997 Reliant Regal with a straight six engine from who knows what! Only joking. We ended up with A-Plan who knew exactly what the car was.

Your problem is not unusual when dealing with the big insurers. As we have found out.
_________________
1997 E36 Alpina B3 3.2 Touring. No.66
1998 E36 1.8 Touring
1989 E30 M3.
2004 E60 530D
2004 Vauxhall Signum (for the shopping)
2002 E39 M5 (Sold)
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neil
Administrator
Administrator


Joined: 30 Oct 2002
Posts: 6993
Location: Nottingham, UK

PostPosted: Wed Jul 08, 2015 10:25 pm    Post subject: Reply with quote

The problem stems from ALPINA being a low volume manufacturer and the DVLA not really being set up to deal with them as such.

Sytner/ ALPINA UK has in recent years been able to ensure that all new cars are enter onto the database and so all insurance Companies should now have access to the information for the new cars (say c.2009 onwards).

So for the older cars this has always been the issue - however most big insurance companies should have knowledge of such cars - I would say that 2000 onwards we started getting better recognition. This is typically if you ring for a quote as the online website / comparison sites etc still seem to run of the DVLA database and as such you won't be able to search for your car.

Try the Insurance section of the site for good companies to contact (as well as those mentioned in the replies above)
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Mr-P
ALPINA
ALPINA


Joined: 23 Feb 2010
Posts: 904
Location: Leamington Spa

PostPosted: Wed Jul 08, 2015 11:07 pm    Post subject: Reply with quote

Several years back LV said Alpina never made my car Very Happy
It must be a B10 3.3 they said and I must be wrong.
After that comment I ran away from LV as fast as possible. I am glad I did after the very bad experience a friend of mine had with them at the end of last year.
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Now
E39 B10 3.2 # 64 Alpina Blue Metallic since 03.10
E46 330Ci Cab
And before
MX5 Mk2,E46 325ti,Mini Cooper S, Z3M Roadster, MX5 Mk1, E38 728, E36 325, Westfield SEi fitted with 240 BHP XE Redtop, Westfield WSEi fitted with Honda SuperBlackbird, Smart 4/2, Omega MV6, LS400, Senator 24v, Volvo 360 GLT, Fiesta Supersport, Porsche 2.7s (1976)First car
+ 23 Motorbikes in my younger days
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MCB
ALPINA
ALPINA


Joined: 25 Jun 2015
Posts: 2209
Location: Essex

PostPosted: Wed Jul 08, 2015 11:29 pm    Post subject: Reply with quote

Mr-P wrote:
Several years back LV said Alpina never made my car Very Happy
It must be a B10 3.3 they said and I must be wrong.

Well they have not changed. They still think Alpina is somthing you eat for breakfast Laughing
_________________
1997 E36 Alpina B3 3.2 Touring. No.66
1998 E36 1.8 Touring
1989 E30 M3.
2004 E60 530D
2004 Vauxhall Signum (for the shopping)
2002 E39 M5 (Sold)
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Infamous



Joined: 11 May 2015
Posts: 25
Location: Coventry

PostPosted: Thu Jul 09, 2015 7:51 am    Post subject: Reply with quote

I've tried LV and had the same problem. Google has an insurance application which seems to find the B3 3.3 2001.
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Bat
A
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Joined: 21 Oct 2014
Posts: 87

PostPosted: Tue Sep 22, 2015 11:59 pm    Post subject: Reply with quote

Hi,
Just had an on-line chat with LV who told me to choose BMW as the MAKE and Alpina as the MODEL then it comes up with menus listing B10, engine sizes etc.
Cheers,
Gavin Smile
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MCB
ALPINA
ALPINA


Joined: 25 Jun 2015
Posts: 2209
Location: Essex

PostPosted: Wed Sep 23, 2015 4:49 pm    Post subject: Reply with quote

Bat wrote:
Hi,
Just had an on-line chat with LV who told me to choose BMW as the MAKE and Alpina as the MODEL then it comes up with menus listing B10, engine sizes etc.
Cheers,
Gavin Smile

But as a motor insurer they should know that. It is not for the applicant to guide them through there own database. Laughing
_________________
1997 E36 Alpina B3 3.2 Touring. No.66
1998 E36 1.8 Touring
1989 E30 M3.
2004 E60 530D
2004 Vauxhall Signum (for the shopping)
2002 E39 M5 (Sold)
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CV35Ian



Joined: 20 Sep 2015
Posts: 49

PostPosted: Wed Sep 23, 2015 5:22 pm    Post subject: Reply with quote

I rang my friendly NFU Office (Stone Staffs), the car came up on their system.

Was insured within 10 mins and they are negotiating with NFU to drop the additional excess due to it being 'imported'.
Very pleased with cost for Myself and wife, not garaged and employer's business use for both of us - sub 450, no more costly than 540.

Interestingly as mine has old style Tracker I enquired re cost of updating Tracker system - 149 plus 169pa subscription - decided against it as the insurance saving was only 40 pa!

Ian
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1973 Triumph Stag Manual
1998 MGF VVC Trackday car 4 exit SS Exhaust!
2006 BMW R1200GS
Plus bicycles............
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Bat
A
A


Joined: 21 Oct 2014
Posts: 87

PostPosted: Wed Sep 23, 2015 7:47 pm    Post subject: Reply with quote

MCB wrote:
Bat wrote:
Hi,
Just had an on-line chat with LV who told me to choose BMW as the MAKE and Alpina as the MODEL then it comes up with menus listing B10, engine sizes etc.
Cheers,
Gavin Smile

But as a motor insurer they should know that. It is not for the applicant to guide them through there own database. Laughing


Hi,
They did know, they told me. The Alpina selection for manufacturer only covered the newer models such as D3 and XD3 ect.
Cheers,
Gavin Smile
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