Hello to Matthew Stripling the new UK ALPINA Brand Manager

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neil
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Hello to Matthew Stripling the new UK ALPINA Brand Manager

Post by neil » Fri Aug 06, 2010 11:09 pm

Hi all

Further to my thread about James leaving. Just thought I'd introduce Matthew Stripling as his replacement.

For those attending Gaydon you should be able to meet him then.

Thanks

Neil
Last edited by neil on Sat Oct 17, 2015 11:48 am, edited 1 time in total.

def90cars
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Post by def90cars » Fri Aug 13, 2010 1:24 pm

Hello Matthew.

What impact will you have immediately?
Tony

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Post by PATAKET » Tue Aug 24, 2010 9:43 am

def90cars wrote:Hello Matthew.

What impact will you have immediately?
Well, I have received a letter and Database Update form from him already. So that's a promising start. Just need to be offered a test drive in the new B5BT to make it a perfect start :D

PÃ¥ Taket

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Kyle
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Post by Kyle » Tue Aug 24, 2010 10:21 pm

Welcome to the role Matthew!

What exclusive special deals will you be lavishing on register members? :P

:idea: How about a competitive deal for inclusive EU warranties through BMW?

Look forward to meeting you at some stage

Cheers

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Hello

Post by Mikeyb1983 » Sat Sep 04, 2010 12:09 am

Hello matthew, nice to say hi to somebody with a job so many of us on here would do anything for!

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Post by stripling » Thu Sep 09, 2010 10:51 pm

Hello Everyone!

My apologies for the delay in responding to Neil's message - as you can imagine i've been pretty busy learning all things ALPINA, less stressed now and looking ahead to this exciting new challenge.

I met some of you at Gaydon and enjoyed showing the arrival of B5 BT and B3S; I can't wait for next year!! :D

I look forward to meeting you all at future events or on visits to Sytner Nottingham

Matt

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Post by joylove » Thu Sep 09, 2010 11:11 pm

:) Willkommen!
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ade and liz flint
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Post by ade and liz flint » Thu Sep 09, 2010 11:27 pm

Hi Matthew.

Nice to have you on board. Maybe one of the things you could help with is the general Sytner group customer service issues many members/owners have. We are one of many recent purchasers from the Sytner group that are genuinely unhappy with the service we have received and whilst wishing to remain loyal to the Alpina brand, we've got to say some of your dealers are not helping your cause.

Cheers
Ade and Liz
Current:
E91 B3SBiturbo #127
981 Porsche Cayman GTS
Focus STline dog wagon

Previously loved:
ALPINA: E92 B3SBiturbo #285, E90 D3Biturbo #097, E85 Roadster S #168 & variety of 'grey' 4 and 6-cyl BMW lumps.
PORSCHE: Macan S, Cayman 981 S

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Post by alpina46 » Fri Sep 10, 2010 8:11 pm

Hi Matt & welcome to the forum.
B10 V8 #240
118d M Sport
John Cooper Works (sold)
D3 Touring #183(sold)
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Post by Mr-P » Sat Sep 11, 2010 7:49 pm

Welcome Matt and I was good to meet you yesterday.
Now
E39 B10 3.2 # 64 Alpina Blue Metallic since 03.10
F02 750Li & Mini Cooper Cab
And before
E46 330Ci,MX5 Mk2,E46 325ti,Mini Cooper S, Z3M Roadster, MX5 Mk1, E38 728, E36 325, Westfield SEi fitted with 240 BHP XE Redtop, Westfield WSEi fitted with Honda SuperBlackbird, Smart 4/2, Omega MV6, LS400, Senator 24v, Volvo 360 GLT, Fiesta Supersport, Porsche 2.7s (1976)First car
+ 23 Motorbikes in my younger days

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Charles
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Post by Charles » Fri Sep 17, 2010 2:38 pm

I've just had the pleasure of meeting Matthew for the first time over a coffee in the Oxford area and I am looking forward to spending some more time with him to discuss the ALPINA brand and what it really means to us - the owners - rather than how it is treated by the sales people
Charles
Teacher of Chemistry and driver of ALPINAs - not necessarily in that order ;)
B3S Touring (49/116) - been to the moon and now on the way back!
Renault Grand Espace - not mine but the wife's!

ade and liz flint
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Post by ade and liz flint » Fri Sep 17, 2010 2:42 pm

Charles wrote:I've just had the pleasure of meeting Matthew for the first time over a coffee in the Oxford area and I am looking forward to spending some more time with him to discuss the ALPINA brand and what it really means to us - the owners - rather than how it is treated by the sales people
Quite right Charles. The sales side is a bit of a problem area - new and used. Be good to get this improved.
Current:
E91 B3SBiturbo #127
981 Porsche Cayman GTS
Focus STline dog wagon

Previously loved:
ALPINA: E92 B3SBiturbo #285, E90 D3Biturbo #097, E85 Roadster S #168 & variety of 'grey' 4 and 6-cyl BMW lumps.
PORSCHE: Macan S, Cayman 981 S

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Kyle
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Post by Kyle » Wed Oct 06, 2010 9:36 pm

Charles wrote:I've just had the pleasure of meeting Matthew for the first time over a coffee in the Oxford area and I am looking forward to spending some more time with him to discuss the ALPINA brand and what it really means to us - the owners - rather than how it is treated by the sales people
amen

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Bruce M
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Post by Bruce M » Fri Oct 08, 2010 10:32 am

Personally.... I'd suggest that matthew spends a week at Buchloe. Soak up the atmosphere, the customer experience and after sales service.

Then come home and try to align the UK experience with the core brand values.

By its nature, the brand attracts enthusiastic owners, similar I suspect to the m-sport brand. Customers like that require a more engaging experience that your typical "A to B" car owner.

Good luck :)
--------
Gone but not forgotten

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Post by PATAKET » Fri Oct 08, 2010 12:55 pm

ade and liz flint wrote:Quite right Charles. The sales side is a bit of a problem area - new and used. Be good to get this improved.
Matt would be well advised to sort out the websites. Take his home patch.

Sytner Nottingham have five approved used Alpinas on there @ 8/10/10. As far as I can see the only one that is described even remotely accurately is the B5 saloon. We also have:

Alpina B3 3.2 Convertible Switchtronic Auto 2008. It's a B3 BT Conv.

Alpina B3 S 3.4 Coupe Manual 2008. It's a B3 BT Coupe. Auto obviously.

B3 Bi Turbo Coupe Manual 2007. Correct....except it's an Auto.

And best of all:
Un Alpina 2007 Auto. It's a D3 Touring. Manual.

:roll: :roll: :roll: :roll: :roll:

Get your own house in order first, and all that......

PÃ¥ Taket

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