Which Sytner for servicing in London?
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- Posts: 29
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Which Sytner for servicing in London?
Hi guys, I know this subject is done to death but my particular query is slightly different so figured I’d ask.
F30 B3 LCI is due annual service and still under warranty. If not for the warranty I’d go with CPC or BMR, but since a schlep to Nottingham is out of the question, and I’ve read enough about Sunningdale to avoid, wondering if there’s any pref for Chigwell or Harold Wood (or any other non sytner MD) when it comes to Alpina servicing down south and avoiding the dreaded ‘wrong part’ or ‘M labour rate’ problems?
Cheers
Mark
F30 B3 LCI is due annual service and still under warranty. If not for the warranty I’d go with CPC or BMR, but since a schlep to Nottingham is out of the question, and I’ve read enough about Sunningdale to avoid, wondering if there’s any pref for Chigwell or Harold Wood (or any other non sytner MD) when it comes to Alpina servicing down south and avoiding the dreaded ‘wrong part’ or ‘M labour rate’ problems?
Cheers
Mark
Re: Which Sytner for servicing in London?
I’m pretty sure BMR are suitably authorised/approved that all their work is recognised by BMW should a warranty claim be necessary. I’m sure Barry will confirm but he has previously completed routine servicing and logged the work in the BMW database. Only the actual warranty claim/recall work needs to be done at a BMW dealership.
bss325i wrote: ↑Thu Jun 20, 2019 9:49 pm
Before i purchased the car i conducted various checks which included the warranty history and if there were any outstanding recalls. Checking up on the warranty history found that the B3 has had all 6 injectors and High pressure fuel pump replaced along with a couple of other minor parts but those checks also revealed two recalls outstanding which were the Battery B+ cable and the heater blower motor cable which respectively can cause the failure of pretty much all of the cars electrical system or cause it to catch fire.
Being out of the dealer network for some time now meant i could not do these myself and also left me with the predicament of having someone i trust to do it. Luckily during my time as a senior tech I got to work along side some great guys (as well as some terrible ones!) but so many of the good ones have left to move onto different career paths or woking in different countries earning a better wage but i still have one or two contacts that I would trust to do a great job!
Cue a drive from Sussex to Essex one evening where a good friend and brilliant tech works at Sytner Harold wood on the night shift so he could carry out said recalls while i got to chill alongside and catch up.
Behind the glove box where the JBE and Blower motor are located.
Battery B+ cable repair kit.
Heater blower cable repair kit.
All back together and another job ticked of the list.
B3 3.2 TOURING #062
Re: Which Sytner for servicing in London?
Go with Barry if you can, I avoid BMW dealers at all cost.
Re: Which Sytner for servicing in London?
Chigwell Sytner
Re: Which Sytner for servicing in London?
BMR are not authorised to carry out BMW approved Warranty work. If they were I would have had my supercharger changed by them, this year. They may be authorised to carry our warranty work by other service providers.
However all their work for servicing and parts is fully recognised and I had no issues when making a warranty claim from a main dealer. The parts they use come from Vines BMW main dealership at Gatwick. BMR also enter all the work into a BMW on line system which is shared by main dealers. Ironically, Sytner Nottingham failed to enter two services I had there and thank god I had the service book stamped and kept all the invoices.
Otherwise I take both my cars to BMR.
Sytner Chigwell, I spoke to the service manager there one time who told me that they had only seen 2 x D3 in a year and no other ALPINA.
Sytner Harold Wood, I went there and walk around the show room and no one asked anything, looked in the car park and in the show room not one ALPINA visible. That is save for 1 x new B5 which has been placed in a hedge so close you could not read the ALPINA on the rear or open a door along one side. Never been back since was probably 2 years ago.
However all their work for servicing and parts is fully recognised and I had no issues when making a warranty claim from a main dealer. The parts they use come from Vines BMW main dealership at Gatwick. BMR also enter all the work into a BMW on line system which is shared by main dealers. Ironically, Sytner Nottingham failed to enter two services I had there and thank god I had the service book stamped and kept all the invoices.
Otherwise I take both my cars to BMR.
Sytner Chigwell, I spoke to the service manager there one time who told me that they had only seen 2 x D3 in a year and no other ALPINA.
Sytner Harold Wood, I went there and walk around the show room and no one asked anything, looked in the car park and in the show room not one ALPINA visible. That is save for 1 x new B5 which has been placed in a hedge so close you could not read the ALPINA on the rear or open a door along one side. Never been back since was probably 2 years ago.
E65 B7 4.4 V8 supercharged No 106 (1 of 11 B7 built for UK)
F22 M235i - everyday driver
E 39 523i sold May 2023
E92 325i - written off by X5 I was not driving!
E92 335D Twin Turbo - sold to Sytner Alpina
E 60 - 525D new - sold to Cooper BMW
E 60 - 530D new - sold at auction
E 39 - 520i new - sold at auction
E 30 - 316i new Touring - sold at auction
Audi A6 2.5 Tdi had 2
Audi Coupe GT 1986 new
Mitsubishi Gallant & Sigma
Honda accord 2.2 coupe
Ford Escort 1.6 worst car in the world
F22 M235i - everyday driver
E 39 523i sold May 2023
E92 325i - written off by X5 I was not driving!
E92 335D Twin Turbo - sold to Sytner Alpina
E 60 - 525D new - sold to Cooper BMW
E 60 - 530D new - sold at auction
E 39 - 520i new - sold at auction
E 30 - 316i new Touring - sold at auction
Audi A6 2.5 Tdi had 2
Audi Coupe GT 1986 new
Mitsubishi Gallant & Sigma
Honda accord 2.2 coupe
Ford Escort 1.6 worst car in the world
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Re: Which Sytner for servicing in London?
Thanks all. There will be a few bits and pieces on warranty work so makes sense to do it all at once I think.
Re: Which Sytner for servicing in London?
Thanks for the recommendations for BMR!
If you have to go to a BMW dealer you are at the mercy of the staff and its pot luck who you end up dealing with and who works on your car.
The pic caesarbob posted is of my old B3 that I took to Sytner HW for recall work. Mathew Spina is the tech working on the car, I have offered him a lot of money to come and work at BMR but the commute would be too much for him.
If you go to HW ask specifically for him to work on your car.
If you have to go to a BMW dealer you are at the mercy of the staff and its pot luck who you end up dealing with and who works on your car.
The pic caesarbob posted is of my old B3 that I took to Sytner HW for recall work. Mathew Spina is the tech working on the car, I have offered him a lot of money to come and work at BMR but the commute would be too much for him.
If you go to HW ask specifically for him to work on your car.
Last edited by bss325i on Tue Apr 27, 2021 9:41 pm, edited 1 time in total.
E39 B10 V8/1 #81
E28 B9 3.5 #536
plus a few other BMW's.
Previously enjoyed
E46 B3 3.3 coupe #274
E60 B5 #329
E46 B3 3.3 Saloon #450
E92 B3 Biturbo #185
E46 B3 3.3 Saloon #114
E34 B10 Biturbo #445
E36 B3 3.0 switchtronic coupe #185
E46 B3S convertible #34
Many other BMW's
E28 B9 3.5 #536
plus a few other BMW's.
Previously enjoyed
E46 B3 3.3 coupe #274
E60 B5 #329
E46 B3 3.3 Saloon #450
E92 B3 Biturbo #185
E46 B3 3.3 Saloon #114
E34 B10 Biturbo #445
E36 B3 3.0 switchtronic coupe #185
E46 B3S convertible #34
Many other BMW's
Re: Which Sytner for servicing in London?
I think the HW post is pretty typical of the lottery of BMW dealerships, but it is alleged that pressure to produce "workshop" hours for profitability exists. Many do not want difficult on complicated jobs, just a quick service and push them through the door. Many car owners with PCP, Lease plans, Company Cars take little or no interest in what has been done.
I have to admit that was true for me for many years and I always had new vehicles and never kept them long.
I have to admit that was true for me for many years and I always had new vehicles and never kept them long.
E65 B7 4.4 V8 supercharged No 106 (1 of 11 B7 built for UK)
F22 M235i - everyday driver
E 39 523i sold May 2023
E92 325i - written off by X5 I was not driving!
E92 335D Twin Turbo - sold to Sytner Alpina
E 60 - 525D new - sold to Cooper BMW
E 60 - 530D new - sold at auction
E 39 - 520i new - sold at auction
E 30 - 316i new Touring - sold at auction
Audi A6 2.5 Tdi had 2
Audi Coupe GT 1986 new
Mitsubishi Gallant & Sigma
Honda accord 2.2 coupe
Ford Escort 1.6 worst car in the world
F22 M235i - everyday driver
E 39 523i sold May 2023
E92 325i - written off by X5 I was not driving!
E92 335D Twin Turbo - sold to Sytner Alpina
E 60 - 525D new - sold to Cooper BMW
E 60 - 530D new - sold at auction
E 39 - 520i new - sold at auction
E 30 - 316i new Touring - sold at auction
Audi A6 2.5 Tdi had 2
Audi Coupe GT 1986 new
Mitsubishi Gallant & Sigma
Honda accord 2.2 coupe
Ford Escort 1.6 worst car in the world
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- Posts: 29
- Joined: Mon Sep 28, 2020 6:02 pm
Re: Which Sytner for servicing in London?
Appreciate that and will do. Will certainly look into BMR for regular service work in future!bss325i wrote: ↑Mon Apr 26, 2021 11:19 pmThanks for the recommendations for BMR!
If you have to go to a BMW dealer you are at the mercy of the staff and its pot luck who you end up dealing with and who works on you car.
The pic caesarbob posted is of my old B3 that I took the Sytner HW for recall work. Mathew Spina is the tech working on the car, I have offered him a lot of money to come and work at BMR but the commute would be too much for him.
If you got to HW ask specifically for him to work on your car.
Re: Which Sytner for servicing in London?
Hi Mark, I was just wondering if you took your car to one of the dealerships in London and what was your opinion.markxwilson wrote: ↑Wed Apr 21, 2021 3:00 pmHi guys, I know this subject is done to death but my particular query is slightly different so figured I’d ask.
F30 B3 LCI is due annual service and still under warranty. If not for the warranty I’d go with CPC or BMR, but since a schlep to Nottingham is out of the question, and I’ve read enough about Sunningdale to avoid, wondering if there’s any pref for Chigwell or Harold Wood (or any other non sytner MD) when it comes to Alpina servicing down south and avoiding the dreaded ‘wrong part’ or ‘M labour rate’ problems?
Cheers
Mark
Re: Which Sytner for servicing in London?
I had a run in with Sytner Sunningdale but recently needed to have some warranty work undertaken. On my previous disaster visit the Service Manager left me his details and said to contact him next time so I did. Have to say they made a point of ensuring I was looked after and I noticed the difference. If you want his details let me know and will PM them .
Kevin
2022 G31 540i Xdrive Touring
2018 9YA Porsche Cayenne
2003 E46 B3 Coupe #270 Carbon Black
2002 E46 330ci Convertible
Previous
2006 E61 550i Touring. Carbon Black
2015 F32 D4 Coupe #51 Alpina Blue, Cognac Lavalina
2017 Mini Cooper SD, 2016 Smartfor2 White Edition, 2015 F31 Touring 320d, 2014 Outlander PHEV
2006 Volvo XC90 4.4V8, 2003 Volvo XC70 2.5T, Omega MV6 3.0 Estate, Astra GSI16v
Volvo360GLT, Austin MG Metro Turbo, Hillman Avenger 1260DL, Citroen 2CV/Dyane
+ Unmentionable company cars
2022 G31 540i Xdrive Touring
2018 9YA Porsche Cayenne
2003 E46 B3 Coupe #270 Carbon Black
2002 E46 330ci Convertible
Previous
2006 E61 550i Touring. Carbon Black
2015 F32 D4 Coupe #51 Alpina Blue, Cognac Lavalina
2017 Mini Cooper SD, 2016 Smartfor2 White Edition, 2015 F31 Touring 320d, 2014 Outlander PHEV
2006 Volvo XC90 4.4V8, 2003 Volvo XC70 2.5T, Omega MV6 3.0 Estate, Astra GSI16v
Volvo360GLT, Austin MG Metro Turbo, Hillman Avenger 1260DL, Citroen 2CV/Dyane
+ Unmentionable company cars
Re: Which Sytner for servicing in London?
Hi Kevin, that would be great as I didn't take Sytner Sunningdale into account but if it's worth it, I'll give them a try! I'll wait for your PM, thank you.Trilly-Uk wrote: ↑Mon May 10, 2021 1:59 pmI had a run in with Sytner Sunningdale but recently needed to have some warranty work undertaken. On my previous disaster visit the Service Manager left me his details and said to contact him next time so I did. Have to say they made a point of ensuring I was looked after and I noticed the difference. If you want his details let me know and will PM them .
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- Posts: 29
- Joined: Mon Sep 28, 2020 6:02 pm
Re: Which Sytner for servicing in London?
Nothing booked yet!440 wrote: ↑Sun May 09, 2021 8:28 pmHi Mark, I was just wondering if you took your car to one of the dealerships in London and what was your opinion.markxwilson wrote: ↑Wed Apr 21, 2021 3:00 pmHi guys, I know this subject is done to death but my particular query is slightly different so figured I’d ask.
F30 B3 LCI is due annual service and still under warranty. If not for the warranty I’d go with CPC or BMR, but since a schlep to Nottingham is out of the question, and I’ve read enough about Sunningdale to avoid, wondering if there’s any pref for Chigwell or Harold Wood (or any other non sytner MD) when it comes to Alpina servicing down south and avoiding the dreaded ‘wrong part’ or ‘M labour rate’ problems?
Cheers
Mark
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- Posts: 29
- Joined: Mon Sep 28, 2020 6:02 pm
Re: Which Sytner for servicing in London?
Yes please! My parents live in Sunningdale but discounted it due to the bad rep.Trilly-Uk wrote: ↑Mon May 10, 2021 1:59 pmI had a run in with Sytner Sunningdale but recently needed to have some warranty work undertaken. On my previous disaster visit the Service Manager left me his details and said to contact him next time so I did. Have to say they made a point of ensuring I was looked after and I noticed the difference. If you want his details let me know and will PM them .
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- Posts: 29
- Joined: Mon Sep 28, 2020 6:02 pm
Re: Which Sytner for servicing in London?
Thanks mate, not sure my PM replies are working properly. Much appreciated!