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Hello to Matthew Stripling the new UK ALPINA Brand Manager
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neil
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PostPosted: Fri Aug 06, 2010 11:09 pm    Post subject: Hello to Matthew Stripling the new UK ALPINA Brand Manager Reply with quote

Hi all

Further to my thread about James leaving. Just thought I'd introduce Matthew Stripling as his replacement.

For those attending Gaydon you should be able to meet him then.

Thanks

Neil
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Last edited by neil on Sat Oct 17, 2015 11:48 am; edited 1 time in total
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def90cars
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PostPosted: Fri Aug 13, 2010 1:24 pm    Post subject: Reply with quote

Hello Matthew.

What impact will you have immediately?
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PATAKET
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PostPosted: Tue Aug 24, 2010 9:43 am    Post subject: Reply with quote

def90cars wrote:
Hello Matthew.

What impact will you have immediately?


Well, I have received a letter and Database Update form from him already. So that's a promising start. Just need to be offered a test drive in the new B5BT to make it a perfect start Very Happy

På Taket
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Kyle
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PostPosted: Tue Aug 24, 2010 10:21 pm    Post subject: Reply with quote

Welcome to the role Matthew!

What exclusive special deals will you be lavishing on register members? Razz

Idea How about a competitive deal for inclusive EU warranties through BMW?

Look forward to meeting you at some stage

Cheers
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Mikeyb1983
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PostPosted: Sat Sep 04, 2010 12:09 am    Post subject: Hello Reply with quote

Hello matthew, nice to say hi to somebody with a job so many of us on here would do anything for!
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stripling



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PostPosted: Thu Sep 09, 2010 10:51 pm    Post subject: Reply with quote

Hello Everyone!

My apologies for the delay in responding to Neil's message - as you can imagine i've been pretty busy learning all things ALPINA, less stressed now and looking ahead to this exciting new challenge.

I met some of you at Gaydon and enjoyed showing the arrival of B5 BT and B3S; I can't wait for next year!! Very Happy

I look forward to meeting you all at future events or on visits to Sytner Nottingham

Matt
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joylove
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PostPosted: Thu Sep 09, 2010 11:11 pm    Post subject: Reply with quote

Smile Willkommen!
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ade and liz flint
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PostPosted: Thu Sep 09, 2010 11:27 pm    Post subject: Reply with quote

Hi Matthew.

Nice to have you on board. Maybe one of the things you could help with is the general Sytner group customer service issues many members/owners have. We are one of many recent purchasers from the Sytner group that are genuinely unhappy with the service we have received and whilst wishing to remain loyal to the Alpina brand, we've got to say some of your dealers are not helping your cause.

Cheers
Ade and Liz
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alpina46
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PostPosted: Fri Sep 10, 2010 8:11 pm    Post subject: Reply with quote

Hi Matt & welcome to the forum.
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Mr-P
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PostPosted: Sat Sep 11, 2010 7:49 pm    Post subject: Reply with quote

Welcome Matt and I was good to meet you yesterday.
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Charles
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PostPosted: Fri Sep 17, 2010 2:38 pm    Post subject: Reply with quote

I've just had the pleasure of meeting Matthew for the first time over a coffee in the Oxford area and I am looking forward to spending some more time with him to discuss the ALPINA brand and what it really means to us - the owners - rather than how it is treated by the sales people
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ade and liz flint
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PostPosted: Fri Sep 17, 2010 2:42 pm    Post subject: Reply with quote

Charles wrote:
I've just had the pleasure of meeting Matthew for the first time over a coffee in the Oxford area and I am looking forward to spending some more time with him to discuss the ALPINA brand and what it really means to us - the owners - rather than how it is treated by the sales people


Quite right Charles. The sales side is a bit of a problem area - new and used. Be good to get this improved.
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Current:
E91 B3SBiturbo #127; Space Grey, striped & slipped
981 Porsche Cayman GTS; Racing Yellow
Focus STline dog wagon; Deep Impact Blue

Previously loved:
Porsche: Macan S, Cayman 981 S,
ALPINA: E92 B3SBiturbo #285, E90 D3BT #097, E85 Roadster S #168 & variety of 'grey' 4 and 6-cyl BMW lumps.
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Kyle
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PostPosted: Wed Oct 06, 2010 9:36 pm    Post subject: Reply with quote

Charles wrote:
I've just had the pleasure of meeting Matthew for the first time over a coffee in the Oxford area and I am looking forward to spending some more time with him to discuss the ALPINA brand and what it really means to us - the owners - rather than how it is treated by the sales people
amen
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Bruce M
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PostPosted: Fri Oct 08, 2010 10:32 am    Post subject: Reply with quote

Personally.... I'd suggest that matthew spends a week at Buchloe. Soak up the atmosphere, the customer experience and after sales service.

Then come home and try to align the UK experience with the core brand values.

By its nature, the brand attracts enthusiastic owners, similar I suspect to the m-sport brand. Customers like that require a more engaging experience that your typical "A to B" car owner.

Good luck Smile
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PATAKET
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PostPosted: Fri Oct 08, 2010 12:55 pm    Post subject: Reply with quote

ade and liz flint wrote:
Quite right Charles. The sales side is a bit of a problem area - new and used. Be good to get this improved.


Matt would be well advised to sort out the websites. Take his home patch.

Sytner Nottingham have five approved used Alpinas on there @ 8/10/10. As far as I can see the only one that is described even remotely accurately is the B5 saloon. We also have:

Alpina B3 3.2 Convertible Switchtronic Auto 2008. It's a B3 BT Conv.

Alpina B3 S 3.4 Coupe Manual 2008. It's a B3 BT Coupe. Auto obviously.

B3 Bi Turbo Coupe Manual 2007. Correct....except it's an Auto.

And best of all:
Un Alpina 2007 Auto. It's a D3 Touring. Manual.

Rolling Eyes Rolling Eyes Rolling Eyes Rolling Eyes Rolling Eyes

Get your own house in order first, and all that......

På Taket
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